Question 1 -
Is there any benefit in using a double dose of your
products?
No. There is no benefit
from using a double dose of our products. Our products
are formulated to provide the maximum benefit in a single
dose.
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Question 2 -
What Is
the shelf life of your products?
If our products are stored in a
cool and dry environment they should be good to go for at
least one year from the time you purchase the product.
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Question 3 -
How quickly
can I get your products?
If we receive your order by 5:30
Eastern Time we will ship to you the same day. We do
not ship on Saturdays, Sundays or Holidays when UPS is not
picking up shipments. Saturday delivery is available by
request. Please see
UPS Holidays for more information. We typically
ship by UPS unless you provide a P.O. Box and then we ship
via the appropriate United States Postal Service schedule.
Your level of service is selected during the check out
process.
|
Service |
Delivery |
|
Next Day Early A.M. |
Next Day Before 8:00
A.M. |
|
Next Day Air |
Next Day Typically
Before 10:30 A.M. |
|
Next Day Air Saver |
Next Day Typically
Before 3:00 P.M. |
|
2nd Day Air |
Before the End of
The 2nd Business Day. |
|
3 Day Select |
Before the End of
The 3rd Business Day. |
|
Ground |
Up To 6 Business
Days. |
|
U.S. Postal
(P.O. Boxes Only) |
Up To Three Business
Days. |
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Question 4 -
How can I pay for
your products?
Our on-line shopping cart
accepts Visa, Master Card, Discover, American Express, as
well as most Debit Cards and PayPal. We do not accept
phone orders, cash or personal checks at this time.
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Question 5 -
Can I return your
products if it turns out they are not needed?
We offer a "no questions asked" 30 day money
back return from the date of shipment. The products
must be in an unused condition in the original packaging.
For more information on our
return policy.
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Question 6 -
Do you ship
the same day as I order?
If we receive your order by 5:30
P.M. Eastern Time, we will ship the same day. We can
not ship on Saturdays, Sundays or Holidays. Please plan
accordingly for your shiping needs.
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Question 7 -
Do you provide tracking information via email to confirm the
order and the expected time of delivery.
ATC, through UPS, provides e-mails at the
time of shipment. This will provide tracking
information and expected time of delivery. You will also
receive an e-mail after deliver telling you the time and
place of delivery.
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Question 8 -
What do you do with my information after the sale?
ATC does not share information
with anyone. Simply put, privacy is an important part
of our business and we respect your privacy.
For more information on our
privacy policy.
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Question 9 -
Do you ship
outside the United States?
We currently only ship within the 50
States as well as Washington DC and Puerto Rico.
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